Last updated: 31 July 2026
At Camper Vinn, we take pride in the quality of every campervan conversion we build. Our warranty is designed to give you confidence in your purchase and long-term peace of mind.
Our warranty consists of four sections:
- Camper Vinn Conversion Warranty
- Camper Vinn Lifetime Conversion Warranty
- Base Vehicle Manufacturer Warranty
- Mechanical Work & Paintwork Warranty
Camper Vinn Conversion Warranty (First 12 Months)
Every Camper Vinn conversion includes a 12-month warranty from the original purchase date.
During this period, we will repair or replace any covered component that fails due to defects in our workmanship or materials, subject to the terms below.
What's Covered
The following items are covered where fitted:
- Electrical systems and components
- Power management system
- Smart charging system
- Diesel heater
- Bed system and components
- Interior furniture and fixtures
- Hinges
- Push locks
- Interior lighting
- Gas system and components
- Water system and components
- Roof shell including gas struts
- Pop-top or elevating roof including gas struts
- Swivel seat mechanisms
Mechanical Work
Mechanical work completed by Camper Vinn is covered for:
12 months or 7,000 miles (whichever comes first).
This includes:
- Engine mechanical failure
- Gearbox mechanical failure
Mechanical Warranty Exclusions
The following are not covered:
- Oil leaks
- Weeping seals
- Gaskets
- Loose nuts or bolts
- Minor seepage
- Normal wear and tear
- Damage caused after purchase
- Abuse or misuse
- Neglect
- Lack of maintenance
Consumable items are also excluded, including:
- Clutch
- Drive belts
- Filters
- Spark plugs
- Oils
- Fluids
- Service items
Paintwork
Paintwork completed by Camper Vinn is covered for 12 months unless otherwise agreed in writing.
The warranty does not cover:
- Stone chips
- Scratches
- Accidental damage
- Weather damage
- Chemical damage
- Improper care
- Normal ageing
Camper Vinn Lifetime Conversion Warranty
After the first 12 months, your warranty continues for the lifetime of your ownership provided you complete an annual Camper Vinn Habitation Check.
This warranty covers only the parts and workmanship supplied and installed by Camper Vinn as part of the conversion.
If something we built or installed fails due to defective workmanship or materials, we will repair or replace it in accordance with this policy.
Annual Habitation Check
To keep your Lifetime Conversion Warranty active:
- The first habitation check must be completed within 12 months of the original purchase date.
- Every following habitation check must be completed within 12 months of the previous inspection.
- Habitation checks must be carried out at Camper Vinn premises.
- The customer is responsible for arranging each inspection.
Failure to complete a habitation check within the required period will automatically invalidate the Lifetime Conversion Warranty.
What the Habitation Check Includes
The annual habitation inspection checks the safety and operation of the living area, including:
- Electrical system
- Ventilation
- Fire safety equipment
- Mains electrical system
- Water system
- Gas system
- Heating system
- Bed system
- Roof system
A habitation check is not:
- A vehicle service
- A mechanical inspection
- A replacement for manufacturer servicing
Items Covered Under the Lifetime Conversion Warranty
Provided your habitation inspections remain current, the following items are covered:
- Electrical systems
- Power management system
- Smart charging system
- Diesel heater
- Bed system
- Interior fixtures
- Hinges
- Push locks
- Interior lighting
- Gas system
- Water system
- Roof shell
- Roof struts
- Pop-top roof
- Swivel seat mechanisms
Fair Wear and Tear
All warranty claims are assessed using a fair wear and tear approach.
Normal ageing and use naturally cause components to deteriorate over time.
Examples include:
- Hinges
- Gas struts
- Locks
- Moving mechanisms
Depending on the vehicle's age, mileage and condition, repairs resulting from normal wear and tear may not be covered.
Each claim is assessed individually.
Customer Care Requirements
To maintain warranty cover, the vehicle must be properly maintained.
Customers should:
- Operate moving parts carefully
- Avoid excessive force
- Maintain correct fluid levels
- Clean worktops using suitable household cleaners
- Protect worktops from hot cookware by using heatproof mats
- Follow normal servicing schedules
Failure to properly maintain the vehicle may invalidate the warranty.
Routine servicing and maintenance remain the owner's responsibility.
What Is Not Covered
The Camper Vinn Warranty does not cover:
- Abuse
- Misuse
- Neglect
- User error
- Accidental damage
- Crash damage
- Third-party repairs
- Damage caused by modifications
- Unauthorised repairs
- Damage caused by external influences
- Normal wear and tear where applicable
The Lifetime Conversion Warranty also excludes:
- Base vehicle mechanical components
- Base vehicle electrical components
- Leisure batteries
- Starter batteries
- Upholstery wear
- Mattress wear
- Roof canvas wear
- Graphics and decals
- Glass
- Window seals
- Window framework
- Paintwork after the first 12 months unless otherwise agreed
Commercial or Hire Use
Vehicles used for:
- Rental
- Hire
- Commercial hire operations
are not eligible for the Camper Vinn Lifetime Conversion Warranty.
If a vehicle is found to have been used for hire, the Lifetime Warranty will become void immediately.
Future repairs and servicing may instead be charged at our wholesale service rates.
Base Vehicle Manufacturer Warranty
Where applicable, the base vehicle remains covered by the original vehicle manufacturer's warranty from the registration date.
Coverage is provided solely under the manufacturer's own terms and conditions.
This may include:
- Manufacturing defects
- Approved replacement parts
- Approved labour
- Factory paint defects
The manufacturer's warranty applies only to the original vehicle and does not cover Camper Vinn conversion components.
Mechanical Work Warranty
Mechanical work completed by Camper Vinn is covered for:
- 12 months, or
- 7,000 miles on engines and gearboxes,
whichever occurs first, unless otherwise stated.
The warranty excludes:
- Normal wear and tear
- Abuse
- Misuse
- Accidental damage
- Lack of maintenance
Paintwork Warranty
Paintwork completed by Camper Vinn is covered for 12 months, unless otherwise agreed.
This warranty does not cover:
- Stone chips
- Scratches
- Chemical damage
- Environmental damage
- Accidents
- User damage
- Improper care
- Normal wear and tear
Making a Warranty Claim
If you believe your vehicle has a warranty issue:
- Contact Camper Vinn as soon as possible.
- Do not arrange repairs without our written approval.
- Provide photographs, videos and a description of the issue where requested.
- We may inspect the vehicle before authorising any repair.
Unauthorised repairs carried out by third parties are not covered and may invalidate your warranty.
Warranty Changes
Camper Vinn reserves the right to amend this warranty policy where necessary. Any warranty decision or exception is made solely at the discretion of Camper Vinn management.
Contact Camper Vinn
If you have any questions regarding your warranty or wish to make a claim, please contact us.
Camper Vinn
Phone: +44 7777 702506
Email: info@campervinn.uk